WEBSITE CURRENTLY UNDERGOING MAINTENANCE. BE RIGHT BACK!!
Re bookings & Cancellation policy Covid19 related 2020/2021
I am still waiting on an official open date from the government and hopefully this will happen very soon. All bookings will be honored and I will be getting in touch with everyone as soon as restrictions are lifted,
All deposits and payments made are non refundable (see official cancellation policy on this page and on the confirmation email sent to you upon booking) but I am able to offer a re book on the reservation for up to 6 months (can be extended in certain circumstances to end of 2021 only) from date of re open which I will announce on this page. All re books will have to be for the same amount of people and the same accommodation, a decrease in numbers will affect the deposit in all or part.If you booked a bank holiday or festival weekend you will automatically be offered the next available bank holiday weekend/festival weekend. Regular weekend reservations will be able to re book a bank holiday or festival for a premium rate which is subject to availability. If your booking was for two nights it will have to be re booked for two nights or it may affect your deposit and incur a fee. Any bookings that were paid in full will be offered the same terms as above.
Should you choose not to re book this is deemed a cancellation on your part and therefore you will lose the deposit and/or payments made.
All deposits and payments made are strictly non refundable. All cancellations are required to have at least 28 days notice. Any cancellations after 28 days will incurr a 25% charge of the original rate quoted. In certain circumstances we may offer to re book within a 6 week period which is subject to availability. Cancellations within 48hrs or no shows will incurr 100% of total fee which will be debited from the card supplied upon booking.
Brilliant hen place. 25 of us stayed in these houses in the center of kilkenny. Trish was wonderful, we met her on arrival and she was just so helpful and lovely, even had cakes for us! Excellent place!
sandra27Ireland Dublin, Ireland